Communication plays a fundamental role in building a corporate image and in building trust with a target audience. Participants to the MEDREG online training learnt how to communicate effectively in the public sector and in an institutional environment through the best techniques to adapt all the information to organizational objectives and the best practices to create a strategy to achieve the best environment concerning the staff. The training addressed three main subjects: Effective writing and internal communication, Social media engagement and writing, Media speaking skills and it was addressed to junior-to-middle officers from the communication department and international affairs department of the regulators.